Tropical suites hotel is located at Plot No 1 Staff Lane, Packwach Road, Opposite Arua Hill Primary School within Arua City. The hotel has been operational for 5 years providing accomodation, bar, restaurant, conference and workshop facilities services. Other services the hotel offers include; airport transfer, drop off to and from bus terminal, group, corporate and long stay, special hire services, health facilities. Hotel uses WENRECO electricity and has a stanby generator. Security is available 24 hours both gaurd security and CCTV cameras. Hotel also has hot and cold running water always available.